PRIVATE COACHING TERMS & CONDITIONS
Last Updated: March 30, 2020

This Services Agreement (“Agreement”) is made upon initial date of purchase, between JESSA GLOVER | VIRTUAL ASSISTANT, LLC (hereinafter “Service Provider”) and the purchaser (hereinafter “Client”). 

WHEREAS, Client desires to hire Service Provider to perform Services as outlined below, and Service Provider desires to provide these services in exchange for the compensation as outlined below, the parties voluntarily and willingly agree as follows; 

Client understands and agrees that Service Provider will utilize suitable methodologies in accordance with Client’s needs, and in accordance with her/her training.

1. DESCRIPTION OF SERVICES. Service Provider will provide the following services (collectively, the “Services”): 

6 Months of Private Coaching which includes:

• 90 min kick-off w/ Collaborative System Set Up (if Program is Paid in Full)
  

• (12) 30-min Zoom calls, 2 xs/mo*
  

• M-Tr Unlimited Voxer Support
  

• Weekly content review*
  

• Access to Sales Scripts & Copy Templates (DMs, emails, and social)
  

• 60-day journal prompts
  

It is the client’s responsibility to book coaching calls and submit weekly copy for review.*

2. SERVICE LOCATION. The Service to be provided under this Agreement shall be performed where about the Service Provider deems most appropriate for completion of Services.

3. COMMUNICATION SCHEDULE AND DAYS OFF. Service Provider is available to provide Services and engage in correspondence during these business hours: Monday – Thursday 9 am – 2 pm EST, excluding all federal holidays. All formal communication must take place via email or recorded Zoom meetings.

4. PAYMENT FOR SERVICES. Client will pay compensation to Service Provider for the Services as follows: 

For the 6 (six) months Client and Service Provider will be working together in Program, Client will pay compensation to Service provider in the form of U.S. Dollars, at a rate of $10,000 due in full prior to the Services being rendered or payment plan of one deposit of $3000 plus $1500 monthly for 5 months via autopay.



Compensation shall be payable and due upon receipt of invoice, and will be considered late if not paid in full within 3 days of the date in which Client receives. Invoice will be sent directly to Client email and is payable via Paypal, credit/debit card, or bank transfer. 

In addition to any other remedy available to Service Provider, if any payment due under this Agreement is delayed for any reason, including, without limitation, as a result of any underpayment, interest shall accrue and be payable, to the extent legally enforceable, on such unpaid principal amounts from and after the date on which the same became due, at the rate of 16% annually. 

5. REFUNDS
Refunds will not be issued for any Services already conducted. If, for any reason, the Service Provider is unable to fulfill her obligations to the Client, the Client will be refunded in full for any part of the Program paid for but not yet rendered.
 
In the event the Service Provider is sent a direct referral the Client will be acknowledged with a special gift of $500 off coupon any service over $1000, once the new client is signed. This is to be added on after the Client’s two (2) month commitment made in this Agreement. 

6. TERM/TERMINATION. 
This Agreement shall be effective as of the date of initial purchase, and shall continue in full force and effect for 6 (six) consecutive months. The Client and Service Provider may negotiate to extend the term of this Agreement and the terms and conditions under which the relationship shall continue. The Service Provider may terminate this Agreement for any reason by giving the Client fourteen (14) days written notice and at this time the Client will not be required to submit payment for additional Services initially outlined in this Agreement. Either party may terminate this Contract immediately if the other party is in breach of any of the Agreement terms. Client may terminate or discontinue the relationship at any time. However, the full payment as described in section 4 above is required and is non-refundable, regardless if the Client terminates the relationship. 

7. SCHEDULING AND DELAYS
 Client acknowledges that upon beginning work together, Client and Service Provider will determine tentative schedule of deliverables by either party, to coordinate approximate timeline and completion of each step of the project. Service Provider will rely on this schedule, and will ensure either Service Provider or a member of Service Provider’s team is available at agreed upon time to complete the portion of work owed to Client. Should Client fail to provide Service Provider with necessary materials within 4-5 days of the originally agreed-upon date, Client understands his or her window may close, and Service Provider may need to move on to the next Client’s scheduled window of time. Should this occur, Service Provider will make all reasonable efforts to fit Client back into the schedule as soon as possible, following Client’s delivery of the necessary documents required for that timeline; however, Client agrees and understands this will likely alter the remaining portions of the original schedule, and ultimately delay the final completion of Package. 


8. NON-DISCLOSURE AND NON-SOLICITATION. Service Provider shall not
directly or indirectly disclose to any person other than a representative of
Client at any time either during the term of this Agreement or following the
termination or expiration thereof, any confidential or proprietary information
pertaining to Client, including but not limited to customer lists, contacts,
financial data, sales data, supply sources, business opportunities for new or
developing business, plans and models, or trade secrets. Furthermore, Service
Provider agrees that during the term of this Agreement, and for 6 months
following the termination of this Agreement, Service Provider shall not directly
or indirectly solicit or attempt to solicit any customers or suppliers of Client
other than on behalf of client himself.

9. RELATIONSHIP OF PARTIES. It is understood by the parties that Service
Provider is an independent consultant with respect to the Client and not an
employee of the Client. The Client will not provide fringe benefits, including
health insurance benefits, paid vacation, or any other employee benefit, for
the benefit of Service Provider.

10. WORK PRODUCT OWNERSHIP. Any works copyrighted, ideas, discoveries,
inventions, patents, products, or other information (collectively, the “Work
Product”) developed in whole or in part by Service Provider in connection with
the Services shall be the exclusive property of the Client. Upon request, Service
Provider shall sign all documents necessary to confirm or perfect the exclusive
ownership of the Client to the Work Product.

11. LIABILITY. Service Provider will not be liable for loss, damage or delay of
Client’s project due to circumstances beyond Contractor’s control. Such
circumstances may include (but are not limited to) acts of God, public unrest,
power outages, and inability to contact Client. In the event of such loss,
damage or delay, Service Provider will make every effort to notify Client immediately.

12. CONFIDENTIALITY. 

This Agreement is considered a mutual non-disclosure agreement, meaning both Client and Service Provider agree not to disclose, reveal, or make use of any confidential information learned by either party during discussions, calls, emails, or otherwise. Such “Confidential Information” includes, but is not limited to, financial information, strategy sessions, exercises, or other methodologies Client learns as a result of working with Service Provider, plans or outlines for future programs or packages, information contained in documents or any other original work created by Service Provider, and any and all other intellectual property.

Client and Service Provider agree that the responsibility to refrain from disclosing or sharing any and all Confidential Information learned as a result of Client working with Service Provider shall survive the expiration of this Agreement and Service Provider’s services. This means Client and Service Provider both agree to continue to keep Confidential Information private, even after the completion of working with Service Provider. 

Throughout the course of the Services being provided by Service Provider, Service Provider understands she may be granted access to Client’s personal information, including log-in usernames and passwords for various pieces of Client’s business, as well as banking or account information, and other personal information necessary to properly set up Client’s advertisements. Client agrees she is hereby giving these to Service Provider on a voluntary basis, and understands Service Provider will not utilize this information beyond her need, and will not share information with anyone other than her team, who will utilize the information in building Client’s site ONLY. Client understands Service Provider is not responsible nor liable, nor will Client hold Service Provider responsible or liable, should Client’s personal information be shared due to computer hacking or other unauthorized, illegal tampering of Service Provider’s business. 

13. SEVERABILITY. If any provision of this Agreement shall be held to be invalid
or unenforceable for any reason, the remaining provisions shall continue to be
valid and enforceable. If a court finds that any provision of this Agreement is
invalid or unenforceable, but that by limiting such provision it would become
valid and enforceable, then such provision shall be deemed to be written,
construed, and enforced as so limited.

14. DISCLAIMER
Client agrees and understands that Service Provider cannot guarantee any specific results, outcomes, or changes to Client’s current situation, and will hold Service Provider harmless if he or she does not experience the desired results. Client is entering into this agreement voluntarily and of his or her own free will, and readily understands that he or she may or may not experience results desired, or achieved by other clients of Service Provider.

Client understands that all services provided by Service Provider in connection with the Program being purchased are provided on an “as is” basis, meaning it is without any guarantees, representations, or warranties, including but not limited to warranties relating to quality, non-infringement, fitness for a particular purpose, merchantability, or expectation or course of performance. Client is choosing to purchase this Program and work with Service Provider on a purely voluntary basis and does not hold Service Provider responsible should Client become dissatisfied with any portion of the Program.

Client agrees that he/she does not have a cause of action, legal remedy, and is not entitled to a refund should he/she not achieve the results desired following completion of his or her work with Service Provider, as long as Service Provider delivers the Program as described in Paragraph 1 above, or similar substitutes, upon additional agreement by Service Provider and Client.

Client understands and agrees that should Service Provider provide any personal technical assistance to Client, Client will hold Service Provider harmless for any inadvertent human errors made in the process. This may include (but is not limited to) inadvertently selecting an incorrect item on a dropdown menu during setup, or otherwise making an editable error of similar kind.

 Client also understands and agrees to hold Service Provider harmless from any issues – technical or otherwise – arising from the use of any programs or software systems chosen by Client. Service Provider may provide advice or tips with respect to which program or system to select, but Client agrees it is ultimately his or her decision, and agrees Service Provider is not liable or responsible for any malfunction or negative experiences associated with these systems.

Review of Work: Client agrees he or she is responsible for reviewing any and all work completed by Service Provider prior to completion. Client understands should he or she fail to adequately review Service Provider’s work and an error is not caught prior to completion of work, or should Client and Service Provider fail to catch an inadvertent error, Service Provider is not responsible nor liable for any negative ramifications or effect of such error on Client’s business or experience, and Client agrees not to hold Service Provider responsible for same. 

15. INDEMNIFICATION. Client shall indemnify, defend, and hold Service Provider harmless from and against any loss, liability, damage, or expense, including reasonable attorney's fees, incurred or suffered by or threatened against Service Provider in connection with or as a result of any claim brought by or on behalf of any third party person or entity as a result of or in connection with Service Provider's appearance or association with Client, unless such claim arises from or is related to breach of any obligation and/or warranty made by Service Provider hereunder. 

16. PROMOTION The Parties are able to share publicly that they are working with one another, including sharing via social media, press, podcasts, websites, person to person, and any other reasonable medium.  

17. DISPUTE RESOLUTION
 Should a dispute arise between Client and Service Provider, the parties agree to attempt to resolve by good-faith negotiations and discussions. (Client agrees that failure to see results is not a basis for a “dispute” and agrees he or she does not hold Service Provider responsible for any specific results, or those results which have been achieved by other clients of Service Provider.) If unable to reach a resolution informally, Client and Service Provider agree that all disputes will be submitted for Arbitration by the American Arbitration Association, to be completed in Atlanta, GA, within a reasonable amount of time. Client and Service Provider agree to participate in the arbitration process in good faith and in a manner that will effectively and efficiently resolve the dispute at hand, including the exchange of any materials, documents, or information. The decision made by the arbitrator is to be final and binding on both parties, and is not to be appealed or otherwise set aside. It is to be enforceable in any court of proper jurisdiction as a judgement of law or decree.
 
18. APPLICABLE LAW
This Agreement shall be governed by and under control of the laws of Georgia regardless of conflict of law principles, and regardless of location of Client. Client understands this and agrees that the laws of Georgia are to be applicable here. 

Client and Service Provider agree this Agreement constitutes the entire agreement between them, taking place of and superseding any and all prior agreements, discussions, correspondence, or proposals between parties. Client understands that if a portion of the Program or an expectation is not included in this Agreement, it does not apply and is not included within the Program. Client has taken any necessary measures to discuss further and have any questions answered by Service Provider, and is in full agreement with the terms outlined herein.